Information and signposting

We want to improve the information about support available to Leicester residents who may be experiencing poverty.  What are the best ways to tell people about these services?  Is there anything else that would help people to access services?

Why the contribution is important

There are lots of support services out there for people experiencing poverty.  It is important that information is available and accessible to the people who need it.

by Nicola_LeicesterCC on November 05, 2019 at 03:33PM

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Comments

  • Posted by JennyHand November 14, 2019 at 11:28

    This is a critical area and included in the statement is the word support. So should the title should be information, signposting and support?
    One of the big issues for 2 projects provided through Reaching People consortia of local VCSE providers is the missed appointments by people with highest levels of need. We know that our services are not the only ones people with most need miss and they also often struggle to get to many meetings and appointments relating to their health and wellbeing, housing and finances.

    I would like to suggest a systems change event across the City to really dig down into how the current information signposting and support services can make a significant difference to people experiencing poverty and how we can make access easier.

    We need to work collectively and holistically to understand and change the ways we provide services around a person so that access results in change and positive outcomes.
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